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Identity Theft
Why are we calling this coverage Identity Fraud Expense Coverage instead of Identity Theft Coverage?
There are two important reasons. First, Identity Fraud Expense Coverage is the name of the endorsement filed on our behalf by the American Association of Insurance Services (AAIS).  Second, the use of the term Identity Fraud will help to clearly distinguish this optional coverage from the Identity Theft Resolution Service membership benefit.  As a rule, both of these terms are used interchangeably.  The general population relates to the term Identity Theft while law enforcement relates to the term Identity Fraud.
What is the annual premium charge, coverage limit, and deductible?
How does the endorsement define Identity Fraud?
What types of expenses are and are not covered?
Will the insured be required to use the Identity Theft Resolution Service before a claim can be filed?
Is this coverage available in all Homeowner programs?
How can I add this coverage to an existing policy?
General
What benefits do I get with my membership?
The Membership Advantage gives you more than the opportunity to buy insurance with personal attention and fast claims service when you need it most. With the Membership Adavantage you also get great benefits like the safe advantage, programs to help protect you and your loved ones. The travel advantage, helps save money on rental cars, hotels and travel planning services.The healthy advantage, discounts on Lasik Eye Surgery and a prescription drug program. The auto advantage, $500 off the purchase or lease of select Dodge vehicles along with competitively priced auto and truck tires. And most importantly you are giving back to your community by helping agriculture prosper so you can have fresh, safe, locally grown food on your table.
How do my dues support Agriculture?
Why can’t I get insurance here without having to pay dues?
Can you insure people other than farmers?
Insurance Score
What Is An Insurance Score?
An Insurance Score is a number that helps an insurance company determine one’s likelihood to file a claim based on a snapshot of their credit information. This score is used in conjunction with other information such as motor vehicle records and loss reports to determine eligibility and policy pricing. Since scores are dynamic and change over time, insurers typically update such scores on a regular schedule.
Is An Insurance Score The Same As a Credit Score?
Why Do Insurance Companies Use Insurance Scores?
What Information Is Used To Develop An Insurance Score?
How Do Insurers Know That Scores Work?
What If I Am Turned Down For Insurance?
How Can I Improve My Score?
What If The Information In My Credit Report Is Wrong?
Claims
Where do I report a glass claim?
If it’s a Glass Claim Only (not including headlights, taillights, mirrors or body damage)  have your policy number ready and dial 1-800-GLASS14.  LYNX Services will take the report and set up an appointment with a glass shop for replacement or repair.  The bill will be sent to VFB.
Will my rates go up because I file a claim
I was in an accident. Should I get estimates?
I received an estimate from a shop I’m familiar with. They want to begin repairs immediately.
I just had an accident and need a rental car.
You took care of my vehicle damage for me because the other company didn’t respond quickly. Where is my deductible?
I have broken windows in my car. There is no other damage.
My car had to be towed. There was no accident.
I have a Cancer policy with VFB. What do I do?
Who is my Claims Rep?
When will I be contacted by a Claims Rep?
How can I help in the claims process?
One of my cows is dead. I think it was struck by lightning.
Lightning struck our TV, computer, or large appliance.
Is it a good idea to take photos of my home and contents?
Someone broke into my home and many items were stolen.
I’ve had a loss and just want to know if it’s covered.
If I have a livestock loss, can I immediately bury the body?
I have water in my basement. What do I do?
Safety
How does the Rollover Protective Structure Incentive work?
The ROPS Incentive is available to Virginia Farm Bureau members and was developed to encourage them to retrofit their older model farm tractor(s) with an approved ROPS and seat belt. Incentives awarded equal $200 per retrofit.  Members must complete installation and then submit the ROPS Incentive application with other requested documentation to VFB Safety. 
How can I take advantage of the ATV Helmet Incentive?
How can I purchase car seats at a discount with my Virginia Farm Bureau membership?
How can my teenager earn a $1,000 savings bond from Virginia Farm Bureau?
Where can I purchase farm safety products, such as slow-moving vehicle emblems, at affordable prices?
Payment / Billing
When are we going to get monthly billing?
Our new processing system will offer monthly billing on auto premiums when it is implemented in Spring of 2009.
Is it possible to include my membership dues with my insurance premium?
Why did I get a bill?  Isn't my mortgagee supposed to pay this premium?
Can I pay my membership dues online?
Does Farm Bureau Insurance accept a credit card payments?
Coverage
How do I insure my Farm Use vehicles?
You can typically insure your Farm Use vehicles with an auto policy.
Do I have to purchase insurance for a rental car or does my policy cover me?"
If a tree in my yard falls on my neighbors house or car does my insurance company pay to fix their damage?
If my child's computer is stolen or damaged while they are at college does my homeowners policy cover that?
Why should I consider purchasing an Umbrella (Excess) Liability policy? 
What happens when someone borrows my car and has an accident?
Am I covered if I purchase a new vehicle and can’t notify my agent right away?
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